Central Bank of India Customer Care

If you are here in this article. It means you are searching for the Central Bank of India Customer Care. Here we are providing all details with all customer service numbers.

Central Bank of India is one of the oldest and largest commercial banks in India. It is owned by Govt. of India.

The Central Bank of India was established on 21 December 1911. The Bank founder was Sir Sorabji Pochkhanawala with Sir Pherozeshah Mehta.

The Bank has a network of more than 4500 banking branches, 3000 ATMs, ten satellite offices, and some extension counter as on 30 September 2019.
The bank is serving all over India


  • Industry: Banking and Finance Services
  • MD & CEO: Mr. Pallav Mahapatra
  • Non-Exe Chairman: Mr. Tapan Ray
  • Headquarter: Mumbai, Maharashtra, India

Website: https://www.centralbankofindia.co.in/

Let’s talk about their customer care services and numbers.

Central Bank of India Toll-Free Number

1: Central Bank of India Customer Care:

The Central Bank of India customer care number is given below. which services are 24*7 available.

                                   1800 22 1911

Two other National Toll-Free number is mention below:

                                   1800 110 001

                                   1800 180 1111

2: Central Bank of India Credit Card Customer Care:

Central Bank of India Credit Card Customer care Toll-Free number is given below:

                                    1800 222 368

In case, Toll-Free number is not reachable or getting heavy traffic. Then you may contact their other customer care number.

                               022-66387737, 66387743

3: Central Bank of India Debit card Customer Care:

For Debit card related issues Customer can contact their helpline number:

                                    1800 22 1911

4: Central Bank of India ATM Help Desk:


Type of AssistanceContact NumberE-Mail for Communication
Card Hotlisting /
Card not working
1800 22 1911[email protected]
[email protected]
[email protected]
Card not working for online registration/transaction.022 49197323[email protected]
[email protected]
For a failed transaction in ATM/POS/Online & Account debited requiring reversal022-49197314/15[email protected]@centralbank.co.in

Fax no: 022 22630104

Departmental Contact only at office work hours.
Otherwise, you may please contact at general 24×7 Toll-free no. 1800 22 1911

5: Central Bank of India Balance Enquiry and Mini Statement Number:

Customers can easily check the balance amount and mini statement by missed call services.

  • For Balance Enquiry: Give a missed call on below number by their registered mobile number

                                       95552 44442

  • For Mini Statement: give a missed call on below number by their registered mobile number

                                        95551 44441

  • Balance Enquiry through SMS: Customer can get easily their balance check by sending SMS through their mobile number

                        SMS keyword:  BALAVL <A/c No> <MPIN> to 9967533228

6: Central Bank of India Debit card/Credit card Blocking:

Now you can block your lost card by sending SMS to 9967533228 as follows:

  • Keyword <LOST>: For blocking all cards linked to Mobile number
  • LOST<space> card number: For blocking specific card number
  • LOST<space> account number: For blocking card in a specific account

7: Central Bank of India Internet Banking and Mobile Banking Customer Care:

For Internet and Mobile Banking, Customer can get in touch with executive by dialing general call center number:

                                 1800 22 1911

8: Central Bank of India UPI & BHIM App Help:

If customer requires assistance related to UPI and BHIM app, they can contact following:

IssueContact NumberEmail Id
Technical Issues1800-22-1911[email protected]
Reversal/Failed transactions022-61648613[email protected]

9: IVRS Options:

First, select the language


  • Press 1- To report loss of debit card / or to report a fraud
  • Press 2- For deposit account and services
  • Press 3- For loan account and services
  • Press 4- For complaint investment our product /linking Aadhar number/change phone number
  • Press 7- To change the preferred language
  • Press 9- To speak phone banking executive

10: Central Bank of India Zonal Office Details:

ZoneContact DetailsEmail IdAddress
AHMEDABADTel: 079-25503586
Fax: 079-25505995
[email protected]Central Bank Building
P.O. No. 205, Lal Darwaja
Ahmedabad – 380 001
BHOPALTel: 0755 – 2552026/23, 2674034/30/22
Fax: 0755–2552019
Toll-Free no: 1800 233 4035
[email protected],
[email protected]
9, Arera Hills, Jail Road
Bhopal – 462 011
CHANDIGARHTel: 0172-702993/94/95[email protected]Central Bank of India
Zonal Audit Office
SCO No.68-69,
Sector -17B, Chandigarh-160035
CHENNAITel: 044–28883102
Fax: 044–23464200
[email protected]48/49, Monteith Road
Chennai – 600 008
GUWAHATITel: 0361–22457651/52
Fax: 0361–22452154
[email protected]G. S. Road, Central Bank Building
Guwahati – 781 005
HYDERABADTel: 040–23468911
Fax: 040–23468902
[email protected]Bank Street, Koti
Hyderabad – 500 095
KOLKATATel: 033 –22301270/1275/7007
Fax: 033 –22309864
[email protected]Central Bank Building
33, Netaji Subhash Road
Kolkata – 700 001
LUCKNOWTel: 0522 –26113014
Fax: 0522 –2613240
[email protected][dot]in73, M. G. Road
Lucknow – 226 001
MUMBAI METROTel: 022 –22047229/7301/7304
Fax: 022 – 22044720
[email protected]Standard Building, 1st Floor
D. N. Road,
Mumbai – 400 023
NEW DELHITel: 011– 23318964,23319268/69
Fax: 011 – 23311332/237
[email protected]Plot No. 4, Block No. 54,
Opp. Desh Bandhu Gupta Road,
Karol Baugh, New Delhi – 110 005
PATNATel: 0612 –2226607
Fax: 0612 –2221898
[email protected]2nd Floor, Block B
Maurya Lok Complex
Dak Bangalow Road,
Patna – 800 001
PUNETel: 020 –26131611-17
Fax: 020 –26131618
[email protected]P. B. No. 98, 317
M. G. Road,
Pune – 411 001
RAIPURTel: 0771 – 2226756, 2225171
Fax: 0771 – 2234895
[email protected]1st Floor, Block ‘C’
Bombay Market, G. E. Road,
Raipur – 492 001

11: Public Complaints:

The Complaint, if any with the Bank, may be taken up with the following officer :
NameMr. R. K. Gupta
DesignationAsst.General Manager (Customer Service and Complaints)
AddressCentral Bank of India,
Operations Department,
Central Bank Building, 2nd floor
M.G. Road, Hutatma Chowk,
Fort, Mumbai 400 023
Telephone022 – 22617896
Fax022 – 22643055
Facility of On-Line ComplaintCustomers will get Unique Identification Number (UIN) while lodging on-line complaints using the option given below. This UIN will help the complainant in tracking the latest position of complaint in the future. Alternatively, Customer may  mail their complaint on  email ID central
Customer Service No.1- 022 61648708 CM
2- 022 22643056 SM

12: Corporate Office:

Central Bank of India
Chander Mukhi, Nariman Point
Mumbai – 400 021 (India)
Tel No: 022 – 6638 7777


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