Equitas Bank Customer Care

If you are looking for Equitas Bank Customer Care Number. Then your search might be the end here. Here we are going to provide all customer support numbers and some information about the bank.

Equitas Small Finance Bank is a small finance bank in India. It was founded by Equitas in 2007 as a microfinance lender.

After receiving the license from the Reserve Bank of India, Equitas Small Finance Bank began its banking services on 5 September 2016. It provides much banking offers such as savings account, current account, loans, insurance, debit card, locker, and much more to customers.

  • Industry: Banking and Finance Services
  • MD & CEO: Mr. Vasudevan P N
  • Headquarter: Chennai (India)

Website: https://www.equitasbank.com/

Now Let’s talk about the Equitas Bank Customer Care Number.

 

Euitas Bank Customer care

 

 

 

 

 

 

 

1: Equitas Small Finance Bank Customer Care Number:

Customers can contact their customer care executive by dialing given below numbers:

  Toll-Free Number:  1800-103-1222

  Non-Toll-Free No.:  +91-44-3089 8888     (From any country)

    Email Id: [email protected]

2: Equitas Small Finance Bank Loan Customer Care:

  • Micro Finance Loans: 1800-300-5000
  • Vehicle Loans: 1800-3000-5060
  • Gold Loans: 1800-3000-3030
  • Home Loans: 1800-3000-3030
  • Retail and Business Loans: 1800-3000-3030

3: Equitas Bank Contact Details of Customer Facilitation centre(CFC) for NEFT / RTGS:

Tel: 044-30898017
Email ID: [email protected] / [email protected]

 

4: Equitas Bank SMS Banking:

Customers can get information on their account related query by sending an SMS, by their registered mobile number.

SMS <Keyword> to  8086077575 

QueryKeyword
Balance EnquiryBAL
Mini statementMINI
Cheque StatusCHQSTATUS
Stop Cheque RequestCHQSTOP
Cheque book RequestCHQBOOK
ATM Pin GenerationEPIN

5: Grievance Redressal Procedure:

LEVEL 1:  

Customers should contact the branch manager at their bank branch. The Manager will help you to solve your queries or problems.

OR

Otherwise, Customers can contact on helpline number 1800 103 1222 or write to us through the email address: [email protected]  for their queries. The customer care executives will help you to solve your queries.

LEVEL 2: 

In the case of customers, who didn’t get any response or not satisfied at level 1. Then he can contact the Nodal officers as mentioned below.

ZoneNodal OfficerContact NumberEmail IdAddress
SouthMr. Mayank Sharma+91 9873970070[email protected]Equitas Small Finance Bank Ltd
No -1011, Ground Floor
Sri Krishnapoorva Arcade
26th Main, Jayanagar 4th T Block
Bangalore - 560041
WestMr. Devon Srinivas Bhandary+91 9326446695[email protected]Equitas Small Finance Bank
2nd Floor, Silver Metropolis Building, Off Western Express highway Goregaon East,
Mumbai-400063
NorthMr. Aman Gupta+91 9560920873
[email protected]Equitas Small Finance Bank Ltd
Office Nos. 507, 508 & 509
5th floor, Tower A,Unitech
Business Park South City – 1,
Near Huda Metro Station,
Gurgaon – 122001. (Haryana)

LEVEL 3:

If customers are still not satisfied with Nodal officers or not getting any response within 15 working days, Then the customer should contact the Principal Nodal Officer (PNO) with the same query at the E-mail address [email protected]

Mr. Prabhakaran A
Principal Nodal Officer
Address:
Equitas Small Finance Bank Ltd,
4th Floor, Spencer Plaza, Phase II,
No:769, Anna Salai,
Chennai– 600002
Tel No.: 044-30898001

6: Equitas Small Finance Bank Head Office:

Equitas Small Finance Bank
4th Floor, Spencer Plaza,
No. 769, Phase II,
Anna Salai
Chennai – 600 002
Ph: 044 4299 5000

 

Also see:

 

2 thoughts on “Equitas Bank Customer Care”

  1. It is for your kind information that we have two Sb accounts with minimum FD of 5 Lacs each in both ac with your bank
    Pritam chand Bansal,ac no 100003418941
    Shanti Devi ac no-10000939344
    At the time of opening these ac & issued FD’s Mr Navin & Mr Sandeep may be visit at my residence & committed that their is no minimum balance is required with 5 lac FD & also says that their is no penalty in commission % bank has charged if we withdraw the FD’s before maturity period within of 6 months
    So then we open two ac with 5 lac FD’s
    These both FD’s make in year May & Aug 2018
    But now we have urgent required of payment due to a marriage function.Maturity due in 3rd may & 22 Aug 2021
    That time of making FD’s rate of interest @ 8.30% annually
    So today when I visit to bank branch at clock tower bathinda pb Mr Sandeep tells that now if we withdraw it now today bank have give interest @ 8.10% only.
    Tell me Why,how it possible its show that have you committed us wrong
    2ndly you also open our sb ac in different different category
    Pritam chand Bansal in Wings ac & Shanti devi in normal sb ac
    We don’t know about it one of your bank employee tells us about it so now if i want to send Rtgs from Shanti devi ac,Then Your bank will be charged charges for that Rtgs.Its also a 2nd wrong commitment
    So tell us who is responsible for that
    We are both most senior citizens Age 80 year plus
    Now its a request to you kindly look into this matter earliest ASAP,
    Because we have urgently required payment on 4th Mar 2021
    Kindly do needful in favor of us & Revert 9041033030,9041030300,9417030030

    Reply

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