IDBI Bank Customer Care

IDBI Bank [ Industrial Development Bank of India ] was established in 1964, by the Act of Parliament.
Earlier, IDBI Bank was a government-owned banking corporation that provides financial operations
like as a Personal Banking and Corporation Banking.
Later, LIC holding a 51% stake in IDBI Bank then RBI announced on March 14, 2019. it’s re-categorized as a Private Sector Bank.

  • Industry: Banking
  • Founder: Govt of India 
  • Headquarter: Colaba, Mumbai 
  • MD & CEO: Mr. Rakesh Sharma


IDBI Bank Offers many products which are-

  • Investment Banking
  • Consumer Banking
  • Commercial Banking
  • Retail Banking
  • Asset Management
  • Pensions
  • Mortgages
  • Credit Cards

This is often all about brief summary of IDBI Bank. So What about IDBI Bank Customer care?

IDBI Bank customer care Toll-Free number









1: IDBI Bank Customer Care Number:

For any queries, Customer can contact their Toll-Free Numbers which are given below:-

                1800-209-4324  & 1800-22-1070

Non-Toll-Free Numbers:

                        022- 67719100 – Chargeable number for customers.
                        0091-22-67719100- Chargeable number for customers who staying abroad.

2: IDBI Bank Credit Card Customer Care:


1: For any queries relating to Credit Cards:-

  • The dial on Toll-Free – 1800 425 7600 [24*7 available]
  • The dial on Non-Toll Free – 022 – 4042 6013 [24*7 available]
  • Email [email protected]

2: For Credit Card Reward Points related queries/complaints:-

3: IDBI Bank Debit Card Blocking Toll-Free Number:


4: Debit Card Blocking Through SMS:

1: Just in case you remember your Card number
SMS BLOCK < Customer ID > < Card Number > to 5676777
Eg: SMS BLOCK 212145 4545656585586701  to 5676777

2: Just in case you do not remember your Card number
SMS BLOCK < Customer ID > to 5676777
Eg: SMS BLOCK 4565283 to 5676777

5: IDBI IVRS Options:

First, you decide on the language

  • Press 1- To block the debit card or other digital channels
  • Press 2- To generate Atm pin/reset IVR language /T-pin
  • Press 3- For Checking Bank account statement
  • Press 4- For loan, Demat, and NPS
  • Press 5- For products, interest rates, and MY IVR
  • Press 9- Talk to phone banking customer care representative

6: IDBI Bank HR Office Details:

IDBI Bank Limited
Human Resources Department,
IDBI Towers,
WTC Complex, Cuffe Parade,
Mumbai – 400005 [INDIA]

7: IDBI Bank Registered Office:

IDBI Bank Ltd.
IDBI Tower, WTC Complex,
Cuffe Parade, Colaba, Mumbai 400005 [INDIA]


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