Jio Payment Bank Customer Care Number

If you are looking for the Jio Payment Bank Customer Care Number. Then you are the right place for that. Here we are going to provide you customer helpline number and their email ids and some basic information about the bank.

Reserve Bank of India issued a license to Reliance Industry Limited to set up a payments bank.

Reliance Industry Limited started a Jio Payments Bank Limited with the partnership of State Bank of India. It was established in November 2016.

Basically, The bank totally offers online services like a Fund Transfer (IMPS or NEFT), Bill Payment, Recharge and etc.

  • Industry: Banking
  • Headquarter: Navi Mumbai, India
  • MD & CEO:  H Srikrishnan
  • Chairman:  Dr. Vivek Bhandari



Jio Payment Bank Customer Care Helpline Number:

In the case of customer are facing problems with their services. He can contact their customer care representatives by dialing below mentioned number and solve their problems.

Helpline Number:  1800 891 9999

Call Timing: 9 am to 9 pm (Sunday to Saturday)

Jio Payment Bank Customer Care Email Id:

For any queries, Customers can also write an email to its customer care for solving their issues.

Email Id:  [email protected]


Jio Money Merchant Customer Care Helpline Number:

If the merchant is facing any problems with their services, Then he can contact the below-given number.

Helpline Number: 1800 891 2345

Email Id:  [email protected]

Jio Payments Bank Fee and Charges:

For Bank Account:

Bank AccountDetails
Minimum Account Balance ReuireNIL
Interest Rate on Saving Account4% per annum pay to its customer

For Services:

Account OpeningFree
Add Money Trough Mobile AppFree
Cash Deposit (SBI Branches)Rs. 2.5 per 1000 deposited with minimum of Rs. 11 per transaction plus applicable GST
Bill PaymentsNIL

For Fund Transfer:

Fund TransferFee/Charges
Within Jio Payments BankFree


How to Open Merchant Account in Jio Money:

There are two methods for opening account for merchants. One is through Missed call service and another is just sending an SMS.

  • Missed Call Number: 1800 200 2007
  • SMS Format:    JM <area pincode> to 9220092200

After doing one of this method, Jio Money executive gets in touch with you to help your account open.


Grievance Redressal:

Step 1: In the case of customers want to request or file a complaint. Then he should contact customer care helpline number 1800 891 9999 or their email id [email protected].

Step 2: If you are not satisfied with the step 1 procedure or not receiving any response at step 1. Then you can contact their Head Customer Service Care through mail id-

Email Id:  [email protected].

Step 3: If you are not getting a better response or not happy at step 2. then you can contact nodal officer by sending an email-

Email Id:   [email protected]

Registered Office Address:

5th Floor, D-Wing,
TC-22, Reliance Corporate Park,
Navi Mumbai – 400701



You can also read Fino Payments Bank Customer Care Number.


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