RBL Bank Customer care: 022 6115 6300

 

RBL Bank is one of the oldest private Indian Bank. RBL Bank was founded in 1943.
The earlier name of RBL Bank is Ratnakar Bank Limited.
It offers many banking services in Corporate & Institutional Banking, Commercial Banking, Retail Banking, Agri and Development Banking, and Financial Markets.
It has more than 372 branches across 28 states and union territories.

  • Industry: Banking, Financial services
  • Headquarters: Mumbai
  • MD&CEO: Mr Vishwavir Ahuja

Website: RBL Bank Official Site

 

1: RBL Bank Customer care 24*7 Number:

For any general banking queries: Below the given details of how you can contact the RBL Bank customer care number.
You can choose one of the following ways to get your inquiries resolved:

  •  Call on RBL 24 Hours customer care numbers:  +91 22 61156300
  • Email Id: [email protected]

2: RBL Bank Credit Card Customer Care Number:

If You have any queries related to the RBL Bank Credit card. You can contact their customer service helpline number to resolved your queries.

RBL Bank Credit Card Helpline:  +91 22 6232 7777
Email Id:  [email protected]

3: Bajaj RBL Supercard Customer care Number:

RBL Bank also offers super cards, partnership with Bajaj Finserv.
If You have any queries related to SuperCard, contact the below helpline number and email.

Helpline Number:  +91 22 7119 0900
Email Address:  [email protected]

4: Credit Cards- Grievance Redressal:

If you have a problem with your credit card and raise a complaint.
        RBL offers a series of redressal levels to help you resolve the complaint.

RBL Bank has three levels for customer grievance redressal.

1: Level First:  

Please note that for any correspondence with the bank do provide the following details:

              1: Your Full Name (as Banking Record)
              2: Your Accounts Details
              3: Your Contact Details (as registered mobile number and Email)

  •      Through Customer Service: You can call RBL Bank’s 24-Hrs Toll-free Customer Service number [1800 121 9050].
  •      Through Email: If you wish to choose Email for Communication with the bank,
    please email your Grievance to [email protected]
  •      Through Mailing Letter:     Manager – Credit Cards Service,
    RBL Bank Limited
    Cards Operating Centre – COC,
    JMD Megapolis,
    Unit No 306-311 – 3rd Floor
    Sohna Road, Sector 48,
    Gurgaon, Haryana 122018

2: Level Two:

IF you do not get a reply within 10 working days or not satisfied with their reply, Then you can contact to Head of Credit card services.

  • Through Email: The email address for the head of credit card services is [email protected]

          Through Mailing Letter:
Head – Cards Services RBL Bank Limited
Cards Operating Centre – COC,
JMD Megapolis,
Unit No 306-311 – 3rd Floor
Sohna Road, Sector 48,
Gurgaon, Haryana 122018

 

 

 3: Level Three:

In case Head Credit card Services does not reply to your complaint within 4 working days, Then you can contact the Nodal Officer.
The Nodal Officer will try and get back to you within 10 working days.

Through Call: 0124 – 6102221

Through Email: [email protected]

Through Mailing Letter:  Ms. Rozina Sehgal,
RBL Bank Limited
Cards Operating Centre – COC,
JMD Megapolis,
Unit No 306-311 – 3rd Floor
Sohna Road, Sector 48,
Gurgaon, Haryana 122018

5: Office Address:

  1: Administrative Office
                                         RBL Bank Ltd.
                                      Mahavir, Shri Shahu Market Yard,
                                      Kolhapur – 416005. Maharashtra, India.
                                     Call on: +91 231 2650981 to 984
                                     Fax: +91 231 2657386

2: Registered Office
                                      RBL Bank Ltd.
                                     1st Lane, Shahupuri,
                                     Kolhapur – 416001.Maharashtra, India.
                                     Call on: +91 231 6650214
                                     Fax: +91 231 2657386

3: Corporate Office
                                      RBL Bank Ltd.
                                     One Indiabulls Centre,
                                     Tower 2B, 6th Floor,
                                     841, Senapati Bapat Marg,
                                     Lower Parel (W),
                                    Mumbai 400013. India.
                                    Call on: +91 22 4302 0600
                                    Fax: +91 22 4302 0520

6: Fraud & Vigilance:

                              Report a Fraudulent Activity
                              Call on: +91 22 6115 6300
                              Email: [email protected]

 

Also See:

Leave a Comment